Support

How Can We Help?

Find answers to common questions, browse documentation, or contact our support team for personalized assistance.

Call Us

+1 (555) 123-4567

Email Support

support@targo.com

Live Chat

Available 24/7

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Frequently Asked Questions

Getting Started

How do I create an account?

Click the 'Sign Up' button on our homepage, enter your business details, and verify your email. Your account will be ready within minutes.

What services does Targo offer?

We offer Road Freight, Global Shipping, Express Delivery, Warehousing, and Supply Chain Management solutions.

How do I request a quote?

You can request a quote by filling out the form on any service page or by contacting our sales team directly.

Shipping & Delivery

How can I track my shipment?

Enter your tracking number on our tracking page or log in to your dashboard for real-time updates on all your shipments.

What are your delivery timeframes?

Delivery times vary by service: Express (same-day/next-day), Road Freight (1-5 days), Global Shipping (5-14 days).

Do you offer international shipping?

Yes! We ship to 45+ countries worldwide with full customs clearance support included.

Billing & Payments

What payment methods do you accept?

We accept all major credit cards, bank transfers, and offer NET-30 terms for qualified business accounts.

How do I view my invoices?

Log in to your dashboard and navigate to 'Billing' to view and download all your invoices.

Do you offer volume discounts?

Yes, we offer tiered pricing based on monthly shipping volume. Contact our sales team for a custom quote.

Account & Settings

How do I update my company information?

Go to Settings > Company Profile in your dashboard to update your business details, addresses, and contact information.

Can I add multiple users to my account?

Yes, you can add team members with different permission levels from Settings > Team Management.

How do I reset my password?

Click 'Forgot Password' on the login page or contact support for assistance.

Still Need Help?

Contact Support

Our support team is available 24/7 to help you with any questions or issues. Average response time is under 2 hours.

Phone Support

+1 (555) 123-4567 (24/7)

Email Support

support@targo.com

Live Chat

Available in dashboard

Send a Message